Government of the People's Republic of Bangladesh  |  ICT Tower, Agargaon, Dhaka-1207

National Data Center

Bangladesh Computer Council  ·  Government of Bangladesh

Help Desk +88-02-55006840
datacenter@bcc.gov.bd
Service Hours: 24×7

NDC Services

Comprehensive government-grade IT infrastructure — cloud, hosting, colocation, email, and managed services for public and private organizations across Bangladesh.

At a Glance

NDC Service Overview

NDC provides numerous services segregated into three main categories: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) — all delivered from Bangladesh's first Tier-III certified government data center.

1000+
Government Organizations Served
99.982%
Uptime SLA Achievement
20+ PB
Total Storage Capacity

Infrastructure · Platform · Software

Cloud Services (IaaS / PaaS / SaaS)

Elastic Cloud Server (ECS) — IaaS

Infrastructure as a Service

NDC provides Elastic Cloud Server (ECS) services with well-balanced CPU and Memory combinations across three computing types: General Purpose ECS, Memory Intensive ECS, and Accelerated ECS. ECS instances support a wide range of open source and proprietary operating systems and are suitable for application platforms, database systems, AI, image processing, NLP, and machine learning workloads.

General Purpose ECSMemory Intensive ECSAccelerated ECS
Virtual Private Cloud (VPC) network segmentation
Elastic IP (public & private) assignment
Auto Scaling triggered by CPU/Memory thresholds
Elastic Load Balancer (ELB) integration
Virtual Firewall (VFW) & Security Group (SG)
IPv6-ready network infrastructure
Image Management Service (IMS)
Direct Connect (DC) for dedicated links

Cloud Storage Services

IaaS — Storage

The eGovCloud platform offers three types of highly durable and scalable storage tailored for different application needs. Elastic Block Storage (EBS) supports both mixed and high-performance disk configurations for optimized I/O. Object Storage Service (OBS) is S3-compatible and suitable for unstructured data, IoT data, and archival. File System Storage (FSS) provides shared file access for multi-instance workloads.

Elastic Block Storage (EBS)Object Storage (OBS)File System Storage (FSS)

Platform as a Service (PaaS)

Application Marketplace & Openshift

NDC's PaaS offerings enable organizations to deploy complex application infrastructure in minutes. The Application Marketplace provides one-click deployment of popular stacks including LAMP, WordPress, Nginx, Apache, Redis, RabbitMQ, MySQL, MariaDB, MongoDB, ElasticSearch, PostgreSQL, Cassandra, Hadoop, Nagios, Icinga, Jenkins, Kafka, and Graylog. NDC also provides Red Hat OpenShift for organizations requiring built-in CI/CD, DevOps capabilities, and micro-services architecture.

Application MarketplaceRed Hat OpenShiftContainer Service (K8s)

Software as a Service (SaaS)

Ready-to-Use Government Applications

NDC provides subscription-based SaaS to reduce time, cost, and operational overhead for government organizations. Current SaaS offerings include NID Card OCR Service, Bangla OCR Service, Face Matching Service, Bangla Sentiment Analysis Service, and e-Recruitment Service. NDC continuously expands its SaaS catalog to meet common government application requirements.

NID OCRBangla OCRFace MatchingBangla Sentiment Analysise-Recruitment

Shared & Dedicated

Web & Application Hosting

Web Hosting & Application Hosting

Microsoft & Linux Platform

NDC provides shared hosting services from a shared infrastructure where multiple organizations host websites or applications on the same server space. Both web hosting and application hosting are available on Linux and Windows (Microsoft) environments, suitable for organizational websites, web portals, and custom application systems.

Linux PlatformWindows / Microsoft PlatformWeb HostingApplication Hosting
Scalable hosting plans with distinct offers
Suitable for government portals and e-services
Managed within NDC's secure Tier-III facility
Technical support via NDC helpdesk

Physical Infrastructure

Colocation Services

Rack Space & Rack Unit Allocation

Physical Rack Space in Tier-III Facility

BCC provides physical space in the National Data Center for hosting customer racks and equipment. Colocation is provided on a limited-scale basis as NDC's primary recommendation is cloud services for cost reduction and maintenance efficiency. Organizations with existing on-premises hardware can benefit from NDC's world-class power, cooling, connectivity, and physical security.

Rack Unit AllocationRack Space Allocation
State-of-the-art power and cooling infrastructure
Connected to 3 IP transit providers in Bangladesh
5 local NIX connections for faster local routing
24×7 physical security and access control
200+ rack capacity at primary site
Fire suppression and environmental monitoring

Consultancy & Implementation

Managed Services

Consultancy, Design, Deployment & Implementation

Reference Architecture Services

NDC provides two categories of managed services — Basic and Standard — covering the full lifecycle of IT infrastructure: consultancy, architecture design, deployment, and implementation of Reference Architecture services. This end-to-end service model allows government organizations to leverage NDC's expertise rather than building in-house IT capacity.

Basic CategoryStandard Category
IT infrastructure consultancy and planning
Reference Architecture design
Deployment and go-live support
Managed Database Service (shared & dedicated)
Physical Server Service provision
Post-deployment monitoring and support

Official Government Email

Email Service (Zimbra)

Zimbra Government Email Service

Official .gov.bd Email Infrastructure

NDC provides Zimbra Email Service under a single Standard package with domain-level administration support, scalable mailbox and domain storage options, and delegated admin facilities. Each email account includes a complimentary eGov Cloud Drive Service for official document storage. The service aligns with the Government Email Policy 2018 and is available to all government organizations at their official domain.

Standard PackageeGov Cloud Drive (Complimentary)
Organization-owned domain email (e.g. @ministry.gov.bd)
Domain-level administration panel
Scalable mailbox and domain storage
Delegated admin facilities for org admins
Complimentary eGov Cloud Drive per account
Compliant with Government Email Policy 2018

Virtual & Physical Compute

VPS & Load Balancer Services

Virtual Private Server (VPS)

On-Demand Compute

NDC provides Virtual Private Server (VPS) services in pre-defined packages across four tiers: Basic, Standard, Advance, and Premium. VPS is an on-demand service — instances are provisioned when requests are placed. VPS is ideal for organizations with low and fixed workload requirements that do not need the full scale of cloud ECS services.

BasicStandardAdvancePremium

Elastic Load Balancer Service

Traffic Distribution & Auto-Scaling

NDC provides Load Balancer services in Basic, Standard, and Advance categories. The service distributes incoming traffic across multiple server instances to ensure high availability and performance. Auto Scaling is triggered automatically when configured CPU or Memory utilization thresholds are reached, expanding or contracting capacity on demand.

BasicStandardAdvance
Automatic threshold-triggered scaling
CPU and Memory utilization monitoring
Requires cloud ELB to be enabled
Suitable for high-traffic government portals

Data Protection

Backup & Disaster Recovery

Cloud Backup & DR Services

BCP · DR · Data Protection

The eGovCloud platform provides comprehensive backup services for data-level, disk-level, and snapshot backups. Backup policies including full/incremental frequency and retention can be configured via the self-service console. NDC also operates a Cloud Disaster Recovery (CSDR) service from its DR facility at Sheikh Hasina Software Technology Park, Jashore — providing a geographically separate failover site for mission-critical government applications.

Cloud Server Backup (CSBS)Volume Backup (VBS)File System BackupDR Site — Jashore
Customizable backup frequency and retention
Full and incremental backup modes
Geo-redundant DR at Jashore facility
RPO/RTO configurable per application architecture

Ready to Order NDC Services?

Government and non-government organizations can apply for NDC services online through the Cloud Service Order portal or submit a Request-Based Service Order for custom requirements.

Cloud Service Order Request-Based Order

For assistance: datacenter@bcc.gov.bd  |  +88-02-55006840  |  24×7