National Data Center (NDC)

Defines the acceptable use of NDC infrastructure and services by government and non-government organizations, including account responsibilities, data handling obligations, and prohibited activities.

Applies to all organizations with an active service order, from cloud resources to colocation racks and hosted email.

Establishes the framework for official government email issued on .gov.bd domains — covering account provisioning, retention, acceptable use, and security requirements for public offices.

Sets out the governance model for government cloud adoption on the eGovCloud platform, including data classification, residency requirements, and shared-responsibility expectations between NDC and client organizations.

This policy is currently in draft — contact NDC for the latest version and consultation status.

Documents the operational procedures followed by NDC staff for service provisioning, incident response, change management, and maintenance windows across the data center.

Technical and physical guidelines for organizations using colocation, rack space, and on-premises equipment at NDC — covering power, cooling, cabling, and access control requirements.

Implementation guidance supporting the Public Email Policy 2018 — mailbox provisioning steps, quota management, and migration guidance for government organizations onboarding to NDC email.

NDC collects only the information required to provision and support requested services (organization details, contact information, and technical configuration data). Data submitted through service order and contact forms is used solely for processing your request and is not shared with third parties outside the scope of government service delivery.

For questions about how your organization's data is handled, contact the NDC helpdesk.

Access to ndc.bcc.gov.bd and NDC's online service ordering portal is provided for legitimate government and authorized non-government use. Users are responsible for the accuracy of information submitted through registration, service order, and contact forms.

Continued use of NDC services is subject to compliance with the User Policy of NDC and applicable government IT policies.

As a unit of Bangladesh Computer Council under the ICT Division, NDC supports citizens' right to information under the Right to Information Act 2009. Information requests regarding NDC's public functions can be submitted through the designated officer at BCC.

Submit RTI requests via the Contact page or in writing to the BCC head office.

NDC is committed to making ndc.bcc.gov.bd usable by the widest possible audience, including people using assistive technologies. The site uses semantic HTML, keyboard-navigable menus, and scalable text sizing.

If you encounter an accessibility barrier on this site, please report it via the Contact page so we can address it.