Forms & Agreements – National Data Center

Service Orders

General & Frame Agreements

Cross-service agreements and documents used across multiple order types.

Form

Additional RBS Requirement Form

Used to request supplementary Request Based Service resources beyond your existing package.

📄 Download (.docx)

Form

Cloud Service Frame Agreement

Governing agreement for organizations onboarding to eGovCloud services.

📄 English 📄 Bangla

Form

Cloud Quota Upgrade Request Form

Request an increase to your organization's cloud resource quota.

📄 English 📄 Bangla

Reference

NDC Service Portfolio

Full catalog of NDC services, specifications and infrastructure overview (large file, ~67 MB).

📄 Download (.pdf)

Network · Secure Access

NDC VPN Service Forms

Forms and guides for requesting VPN access, authorizing vendor/partner access, and managing SSL client certificates for secure connectivity to NDC infrastructure.

New to VPN access? Read the SSL Certificate & VPN Access procedure first →

Form

NDC VPN Access Form

Primary request form to activate VPN access for secure connectivity to NDC cloud resources.

📄 Download (.pdf)

Form

VPN Authorization Letter for Vendor/Partner

Authorizes a third-party vendor or partner to access NDC infrastructure via VPN on your organization's behalf.

📄 English 📄 Bangla

Form

SSL Certificate Renewal (Postpaid) Letter

Sample subscription letter for postpaid SSL/VPN certificate renewal.

📄 Download (.docx)

Guide

BCC UniVPN Installation Guide

Step-by-step installation procedure for new VPN client setup.

📄 Download (.docx)

Guide

NDC VPN CA Certificate Renewal Process

Procedure for renewing the Certificate Authority (CA) certificate used for VPN authentication.

📄 Download (.pdf)

Guide

Digital Signature (SSL Client) Manual

Registration and enrollment manual for SSL Client digital signatures on Windows Keystore.

📄 Download (.docx)

Form

VPN Service Activation Process (Bangla)

SSL Certificate (Type-II) subscription and VPN activation process, in Bangla.

📄 Download (.docx)

Request Based Service

VPS Service Forms

Forms required to order or modify a Virtual Private Server package.

Form

VPS Service Order Form

New VPS provisioning request with package, OS, and organization details.

Request This Form →

Form

VPS Upgrade/Downgrade Request

Change an existing VPS package tier.

Request This Form →

Request Based Service

Backup Service Forms

Forms for enabling file/directory-level backup alongside another RBS order.

Form

Backup Service Order Form

Request backup enablement and retention configuration for an existing service.

Request This Form →

Request Based Service

Load Balancer Forms

Forms for provisioning a Load Balancer in front of your hosted application or VPS.

Form

Load Balancer Order Form

Request Network Load Balancer provisioning and backend configuration.

Request This Form →

Request Based Service

Managed Database Service Forms

Forms for Managed Database Service and MySQL Database Service orders.

Form

Managed Database Order Form

Request a new managed database instance with tier and storage requirements.

Request This Form →

Form

MySQL Database Order Form

Request a dedicated MySQL Database Service instance.

Request This Form →

Request Based Service

Email Service Forms

Forms for onboarding official government email on the Zimbra platform.

Form

Email Service Order Form

New domain onboarding and mailbox provisioning request.

Request This Form →

Form

Delegated Admin Request Form

Request delegated administration rights for your organization's domain.

Request This Form →

Request Based Service

Collocation (RUA/RSA) Forms

Forms for Rack Unit Allocation and Rack Space Allocation orders.

Form

Rack Unit Allocation Order Form

Request partial rack space (RUA) for your equipment.

Request This Form →

Form

Rack Space Allocation Order Form

Request a full rack (RSA) with power and connectivity specification.

Request This Form →

Request Based Service

Private Access Service Forms

Forms for provisioning a dedicated private network link into NDC.

Form

Private Access Order Form

Request Basic or Standard private access provisioning with port requirements.

Request This Form →

Request Based Service

Application Hosting Forms

Forms for onboarding an application to NDC's shared hosting infrastructure.

Form

Application Hosting Order Form

Request Linux or Windows application hosting with platform requirements.

Request This Form →

Request Based Service

Web Hosting Forms

Forms for onboarding an organizational website to NDC's shared web hosting.

Form

Web Hosting Order Form

Request Linux or Windows web hosting with domain and storage requirements.

Request This Form →