Government of the People's Republic of Bangladesh  |  ICT Tower, Agargaon, Dhaka-1207

National Data Center (NDC)

Bangladesh Computer Council · Government of Bangladesh

Help Desk +88-02-55006840
datacenter@bcc.gov.bd
Service Hours: 24 × 7 × 365

NDC Services

Comprehensive IT infrastructure and cloud services for government and enterprise organizations.

Estimate Your Cost →

At a Glance

NDC Service Overview

NDC provides numerous services segregated into three main categories: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) — all delivered from a Tier-III certified government data center.

Tier-III
Certified Data Center
99.982%
Uptime SLA Standard
24×7
Operations & Support

Cloud Services (IaaS / PaaS / SaaS)

Cloud Services (IaaS / PaaS / SaaS)

Elastic Cloud Server (ECS) — IaaS

Infrastructure as a Service

NDC provides Elastic Cloud Server (ECS) services with well-balanced CPU and Memory combinations across three computing types: General Purpose ECS, Memory Intensive ECS, and Accelerated ECS. ECS instances support a wide range of open source and proprietary operating systems and are suitable for application platforms, database systems, AI, image processing, NLP, and machine learning workloads.

General Purpose ECS Memory Intensive ECS Accelerated ECS
Virtual Private Cloud (VPC) network segmentation
Elastic IP (public & private) assignment
Auto Scaling triggered by CPU/Memory thresholds
Elastic Load Balancer (ELB) integration
Virtual Firewall (VFW) & Security Group (SG)
IPv6-ready network infrastructure
Image Management Service (IMS)
Direct Connect (DC) for dedicated links

Cloud Storage Services

IaaS — Storage

The eGovCloud platform offers three types of highly durable and scalable storage tailored for different application needs. Elastic Block Storage (EBS) supports both mixed and high-performance disk configurations for optimized I/O. Object Storage Service (OBS) is S3-compatible and suitable for unstructured data, IoT data, and archival. File System Storage (FSS) provides shared file access for multi-instance workloads.

Elastic Block Storage (EBS) Object Storage (OBS) File System Storage (FSS)

Platform as a Service (PaaS)

Application Marketplace & Openshift

NDC's PaaS offerings enable organizations to deploy complex application infrastructure in minutes. The Application Marketplace provides one-click deployment of popular stacks including LAMP, WordPress, Nginx, Apache, Redis, RabbitMQ, MySQL, MariaDB, MongoDB, ElasticSearch, PostgreSQL, Cassandra, Hadoop, Nagios, Icinga, Jenkins, Kafka, and Graylog. NDC also provides Red Hat OpenShift for organizations requiring built-in CI/CD, DevOps capabilities, and micro-services architecture.

Application Marketplace Red Hat OpenShift Container Service (K8s)

Software as a Service (SaaS)

Ready-to-Use Government Applications

NDC provides subscription-based SaaS to reduce time, cost, and operational overhead for government organizations. Current SaaS offerings include NID Card OCR Service, Bangla OCR Service, Face Matching Service, Bangla Sentiment Analysis Service, and e-Recruitment Service. NDC continuously expands its SaaS catalog to meet common government application requirements.

NID OCR Bangla OCR Face Matching Bangla Sentiment Analysis e-Recruitment

Web & Application Hosting

Web & Application Hosting

Web Hosting & Application Hosting

Microsoft & Linux Platform

NDC provides shared hosting services from a shared infrastructure where multiple organizations host websites or applications on the same server space. Both web hosting and application hosting are available on Linux and Windows (Microsoft) environments, suitable for organizational websites, web portals, and custom application systems.

Linux Platform Windows / Microsoft Platform Web Hosting Application Hosting
Scalable hosting plans with distinct offers
Suitable for government portals and e-services
Managed within NDC's secure Tier-III facility
Technical support via NDC helpdesk

Colocation Services

Colocation Services

Rack Space & Rack Unit Allocation

Physical Rack Space in Tier-III Facility

BCC provides physical space in the National Data Center for hosting customer racks and equipment. Colocation is provided on a limited-scale basis as NDC's primary recommendation is cloud services for cost reduction and maintenance efficiency. Organizations with existing on-premises hardware can benefit from NDC's world-class power, cooling, connectivity, and physical security.

Rack Unit Allocation Rack Space Allocation
State-of-the-art power and cooling infrastructure
Connected to 3 IP transit providers in Bangladesh
5 local NIX connections for faster local routing
24×7 physical security and access control
Significant rack capacity at primary site
Fire suppression and environmental monitoring

Managed Services

Managed Services

Consultancy, Design, Deployment & Implementation

Reference Architecture Services

NDC provides two categories of managed services — Basic and Standard — covering the full lifecycle of IT infrastructure: consultancy, architecture design, deployment, and implementation of Reference Architecture services. This end-to-end service model allows government organizations to leverage NDC's expertise rather than building in-house IT capacity.

Basic Category Standard Category
IT infrastructure consultancy and planning
Reference Architecture design
Deployment and go-live support
Managed Database Service (shared & dedicated)
Physical Server Service provision
Post-deployment monitoring and support

Government Email (Zimbra)

Government Email (Zimbra)

Zimbra Government Email Service

Official .gov.bd Email Infrastructure

NDC provides Zimbra Email Service under a single Standard package with domain-level administration support, scalable mailbox and domain storage options, and delegated admin facilities. Each email account includes a complimentary eGov Cloud Drive Service for official document storage. The service aligns with the Government Email Policy 2018 and is available to all government organizations at their official domain.

Standard Package eGov Cloud Drive (Complimentary)
Organization-owned domain email (e.g. @ministry.gov.bd)
Domain-level administration panel
Scalable mailbox and domain storage
Delegated admin facilities for org admins
Complimentary eGov Cloud Drive per account
Compliant with Government Email Policy 2018

VPS & Load Balancer

VPS & Load Balancer

Virtual Private Server (VPS)

On-Demand Compute

NDC provides Virtual Private Server (VPS) services in pre-defined packages across four tiers: Basic, Standard, Advance, and Premium. VPS is an on-demand service — instances are provisioned when requests are placed. VPS is ideal for organizations with low and fixed workload requirements that do not need the full scale of cloud ECS services.

Basic Standard Advance Premium

Elastic Load Balancer Service

Traffic Distribution & Auto-Scaling

NDC provides Load Balancer services in Basic, Standard, and Advance categories. The service distributes incoming traffic across multiple server instances to ensure high availability and performance. Auto Scaling is triggered automatically when configured CPU or Memory utilization thresholds are reached, expanding or contracting capacity on demand.

Basic Standard Advance
Automatic threshold-triggered scaling
CPU and Memory utilization monitoring
Requires cloud ELB to be enabled
Suitable for high-traffic government portals

Backup & Disaster Recovery

Backup & Disaster Recovery

Cloud Backup & DR Services

BCP · DR · Data Protection

The eGovCloud platform provides comprehensive backup services for data-level, disk-level, and snapshot backups. Backup policies including full/incremental frequency and retention can be configured via the self-service console. NDC also operates a Cloud Disaster Recovery (CDRS) service from a geographically separate DR facility, providing failover for mission-critical government applications.

Cloud Server Backup (CSBS) Volume Backup (VBS) File System Backup Geo-Redundant DR Site
Customizable backup frequency and retention
Full and incremental backup modes
Geo-redundant Disaster Recovery facility
RPO/RTO configurable per application architecture

Step-by-Step Guide

Service Order Procedure

Follow the appropriate procedure below depending on the type of service you need from NDC. Actual ordering, account access, and provisioning now happen on the NDC Cloud Management Portal (CMP) — this page explains the process and hands you off at the right step.

  1. Browse the Cloud Service Catalog

    Review Elastic Cloud Server (ECS), Storage, PaaS, and SaaS offerings on this site to identify the service and tier that fits your workload.

  2. Download & Complete the Service Form

    Download the relevant Cloud Service order form (see the Forms & Agreements page), fill it in, and either sign it digitally and deliver it by email or eNothi, or print, sign, and physically deliver it to BCC with a forwarding letter.

  3. Contract Signing & Resource Preparation

    BCC signs the service contract and prepares the resource quota and account for your organization on the Cloud Management Platform.

  4. Portal Access Delivered by Email

    NDC emails your Cloud Portal access and support information to the address provided on your form.

    Billing Starts Once You Order
  5. Order & Provision It Yourself on CMP

    Log in to the NDC Cloud Management Portal (CMP) with the credentials you received, then select, configure, and provision your Cloud service directly.

Order via CMP

Once your account is provisioned, place and manage your Cloud order directly on the NDC Cloud Management Portal.

Open CMP Portal  →
ℹ CMP is currently in testing. For help getting started, see Contact NDC.
  1. Browse the Service Catalog

    Review the Request Based Service packages (VPS, Backup, Load Balancer, Database, Email, Colocation, Hosting) to identify the package you need.

  2. Download & Complete the Service Form

    Download the order form for your required package from the Forms & Agreements page, fill it in, and either sign it digitally and deliver it by email or eNothi, or print, sign, and physically deliver it to BCC with a forwarding letter.

  3. Contract Signing & Hosting Confirmation

    BCC signs the service contract and confirms hosting/provisioning arrangements for the requested package.

  4. Delivery & Support Information

    NDC emails delivery/confirmation details and support information to your registered contact once the service is provisioned.

    Billing Starts on Delivery

Start on CMP

Start your Request-Based service request on the NDC Cloud Management Portal — since fulfillment for these packages is handled directly by NDC, expect a follow-up rather than instant provisioning.

Open CMP Portal  →
ℹ CMP is currently in testing. Prefer to talk first? Contact NDC.
  1. Register & Enroll at BCC CA

    Visit the BCC Certifying Authority site, complete registration, log in, and enroll for an SSL Certificate Class-II.

  2. Install BCC CA Client & Generate Key

    Download and install the BCC CA client on your working terminal, then generate your private key (PK) from the BCC CA site.

  3. Pay the Certificate Fee

    Complete payment by cash/cheque at bank, mobile banking (bKash/Nagad), or online via SSLCommerz — see fees below.

  4. Approval & Download

    Email the scanned payment receipt to the BCC CA team, wait for your certificate to be approved by the BCC CA Admin, then download and install it on your working terminal.

    Step 1 of 2 — SSL Certificate Subscription
  5. Install VPN Client & Configure

    Install the NDC VPN client (SecoClient) on your working terminal and configure the connection with NDC's VPN gateway information.

  6. Submit the VPN Access Form

    Fill out the NDC VPN Access Form with your certificate name and required details, then email the scanned copy to datacenter@bcc.gov.bd. NDC's VPN team will then assign and authenticate your VPN user to the Data Center network.

    Step 2 of 2 — VPN Client & Access

SSL Certificate & VPN Access

This flow runs through BCC's Certifying Authority, not CMP.

SSL Certificate (Class-II)Unit PriceVAT (15%)Total / Year
Government Employee৳500.00৳75.00৳575.00
Private Organization৳3,000.00৳450.00৳3,450.00
Subscribe on BCC CA Portal  → Download NDC VPN Access Form
ℹ Certificate fees and more detail: bcc-ca.gov.bd/service-fees. Need the vendor authorization letter, VPN client guide, or other VPN documents? See all NDC VPN Service Forms →

Ready to Order NDC Services?

This site explains NDC's services and ordering procedures. Actual ordering and account access happen on the NDC Cloud Management Portal (CMP) — currently in testing.

Open CMP Portal Request-Based Order

For assistance: datacenter@bcc.gov.bd  |  +88-02-55006840  |  24×7